Privacy Policy

Effective: 2026-05-05

What we collect

When you contact us through this site or correspond with us by email or phone, we collect the information you provide: name, business email, phone number, company, and the content of your message. When you visit the site, our hosting provider logs basic technical data for security and operational purposes.

How we use it

To respond to your inquiry, deliver services if you become a client, communicate about our work, and operate this website. We do not sell your information or share it with third parties for their marketing purposes.

Email communications

If we email you in a sales or business development capacity, every message includes a way to opt out. We honor opt-out requests within ten business days, typically much faster. Visit craftworkgrp.com/unsubscribe or reply "unsubscribe" to any email from us.

Data retention

We keep contact and correspondence information for as long as needed to maintain our business relationship, plus a reasonable period for record-keeping. Request deletion at hello@craftworkgrp.com.

Security

We follow standard practices to secure information in transit (TLS) and at rest. If we experience a security incident affecting your data, we will notify you in accordance with applicable law.

Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you. Email hello@craftworkgrp.com to exercise these rights.

Contact

The Craftwork Group — Kent, WA — hello@craftworkgrp.com(425) 648-5250

Updates

We may update this policy. The effective date above will reflect the most recent change.